1. Introduction
At AutoscaleBiz (“Company”, “we”, “our”, “us”), we strive to deliver high-quality services and ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.
By purchasing or using our services, you agree to this Refund Policy.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
- If the service purchased was not delivered as promised
- If there is a duplicate payment made by the user
- If a technical issue from our side prevents service delivery
- If cancellation is requested within the eligible refund period (if applicable)
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Lack of usage of the service
- Failure to achieve expected results (unless explicitly guaranteed)
- Delays caused by incomplete or incorrect information provided by the user
- Services already delivered or partially completed
4. Cancellation Policy
- Users may request cancellation of services by contacting us
- Cancellation requests must be submitted before the service has been fully delivered
- Once the service process has started, cancellation may not be possible or may incur charges
5. Refund Process
- To request a refund, contact us via email or phone with relevant details
- We may require proof of purchase and explanation for the request
- Refund requests will be reviewed within 5–10 business days
- Approved refunds will be processed within 7–14 business days
6. Mode of Refund
- Refunds will be issued via the original payment method
- In some cases, we may offer a credit or alternative service instead of a monetary refund
7. Payment Gateway Charges
- Any transaction or payment gateway charges (if applicable) may be deducted from the refund amount
8. Service-Specific Terms
Certain services or products may have their own refund terms. In such cases, those terms will take precedence over this general policy.
9. Changes to This Policy
AutoscaleBiz reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.
10. Contact Us
If you have any questions or would like to request a refund, please contact us:
📧 Email: autoscalebiz@gmail.com
📞 Phone: +91 90050 99171 / +91 76073 29123
11. Consent
By purchasing our services, you acknowledge that you have read and agreed to this Refund Policy.